![]() If your drive does not have a drive letter, you might encounter the WD My Passport not showing on Windows 10 issue. Finally, choose a driver letter and click the OK button.To assign a drive letter, click the Add… button if it does not have a drive letter and the Change… if it already has.Right-click the WD My Passport drive and select the Change Drive Letter and Paths option.Press the Windows key + R, enter diskmgmt.msc, and click the OK button.Read more about this topicįree Trial Download now 4. Updating the drive firmware has proved to work for many users in fixing the WD MY Passport not working or unavailable issue. Once the installation is complete, your PC should show that a drive is connected to your PC and what you need to do to make it work.Now, follow the simple onscreen instruction to complete the installation.Connect the WD Passport to your PC (USB 2.0 port) with the cable that came with it, open the extracted folder, and double-click the WDFirmwareUpdater.exe file.Right-click the downloaded file and select Extract file…. ![]() Visit the Western Digital website to download the firmware update file.Running should you detect any issue that might be causing WD My Passport detected but cannot open Windows 10 or if it is not showing at all. ![]() The Hardware and devices troubleshooter helps to fix issues with hardware on your PC.
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